Gran Reserva

Amenities

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Dining

Take advantage of the hotel's room service. Continental breakfasts are available daily from 7:00 AM to 9:00 AM for a fee. Business, Other Amenities Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Divino Niño Church - 0.2 km / 0.1 mi Plaza los Libertadores - 0.3 km / 0.2 mi Cathedral of Our Lady of Carmen - 0.4 km / 0.3 mi Parque de la Vida - 1.8 km / 1.1 mi Primavera Urbana Shopping Mall - 2.6 km / 1.6 mi Macal Stadium - 2.7 km / 1.7 mi Viva Villavicencio Shopping Center - 3.1 km / 2 mi Founders Park - 3.6 km / 2.3 mi Llanabastos Market - 5.1 km / 3.2 mi Bioparque Los Ocarros - 5.8 km / 3.6 mi Parque Las Malocas - 8.5 km / 5.3 mi Pista de Karting miniatura - 12.1 km / 7.5 mi Cacayal Aquatic Park - 51.3 km / 31.9 mi The nearest airports are: Villavicencio (VVC-La Vanguardia) - 3.7 km / 2.3 mi El Dorado Intl. Airport (BOG) - 119.6 km / 74.3 mi Spoken Languages Spanish Know Before You Go: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property. Fees: Fee for continental breakfast: approximately COP 15000 for adults and COP 15000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: The front desk is open daily from 6:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM