Infinito Hotel & Spa Nanki Shirahama

Know Before You Go

• The seasonal pool will be open from July to October.
• Pool access available from 10:00 AM to 5:00 PM.
• Hot springs access available from 3:00 PM to midnight.
• Reservations are required for golf tee times and massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• Fees: Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2420 for children The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: JPY 150.00 per person, per night.
• This tax does not apply to children under 13 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport and train station.
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests must contact this property in advance to select their preferred dinner time.
• Dinner is available at 5:30 PM or 7:30 PM.
• This property offers shuttle pick-up and drop-off services from/to Nanki Shirahama Airport at no charge.
• The shuttle service is available from 9 AM-6 PM.
• Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.