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Rooms
Make yourself at home in one of the 87 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Dining
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the beach bar. A complimentary local cuisine breakfast is served daily from 7:00 AM to noon. Business, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. SFER IK - 0.1 km / 0.1 mi Jaguar Park - 0.6 km / 0.4 mi Tulum National Park - 0.7 km / 0.5 mi Acceso al Parque Jaguar - 0.8 km / 0.5 mi Jaguar Viewpoint Tulum - 0.8 km / 0.5 mi Tulum Beach - 1.5 km / 1 mi Las Palmas Public Beach - 2.2 km / 1.4 mi Hunab Lifestyle Center - 2.8 km / 1.7 mi Playa Paraiso - 2.8 km / 1.8 mi Ven a la Luz Sculpture - 3.4 km / 2.1 mi Temple of the Frescoes - 4.3 km / 2.7 mi Tulum Mayan Ruins - 4.3 km / 2.7 mi Playa Ruinas - 4.3 km / 2.7 mi Temple of the Descending God - 4.5 km / 2.8 mi Casa del Cenote - 4.5 km / 2.8 mi The nearest airports are: Tulum Intl. Airport (TQO) - 45 km / 28 mi Cancun Intl. Airport (CUN) - 121.1 km / 75.3 mi The preferred airport for Papaya Playa Project, Tulum, a Member of Design Hotels is Cancun Intl. Airport (CUN). Spoken Languages German English Italian French Spanish Know Before You Go: Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Parking height restrictions apply. Contactless check-in and contactless check-out are available. Fees: Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 12:00 PM
Hotel policies:
Check-in: 3:00
Check-out: 12:00
Km 4.5 Carretera Tulum-Boca Paila, Tulum, MX