Mahekal Beach Front Resort & Spa

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children Airport shuttle fee: USD 302 per person (roundtrip) Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old) Pet fee: USD 30.25 per accommodation, per night Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: USD 100.00 per night Christmas Day (December 25) Gala Dinner per adult: USD 120 Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old) A tax is imposed by the city: USD 3.37 per accommodation, per night Service fee: USD 15 per person, per night Sanitation services: USD 2 per night Resort fee: USD 35 per accommodation, per night The resort fee includes: Beach loungers Bicycle storage Fitness center access In-room bottled water In-room coffee In-room safe Lending library access Pool access We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100 Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
• The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.