Heleni Jerusalem Hotel

Know Before You Go

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for continental breakfast: approximately ILS 120 for adults and ILS 120 for children The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 8:00 AM - 10:00 PM.
• This property doesn't offer after-hours check-in.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.