Hotel Matsumoto Hills

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Alcohol is not permitted at this property.
• Contactless check-out is available.
• Fees: Self parking fee: JPY 850 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A city tax may be collected at the property.
• The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher

Special Checkin Instructions

• The front desk is open daily from 3:00 PM - 10:00 AM.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.