Sotetsu Fresa Inn Ueno Okachimachi

Know Before You Go

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Fees: Fee for continental breakfast: approximately JPY 1200 per person The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A city tax may be collected at the property.
• The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and mobile payments; cash is not accepted Mobile payment options include: Alipay, PayPay, and LINE Pay Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• The name on the booking must match the name on the passport.
• Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt.
• Guests should write the name of the guest and check-in date on the package.
• The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing.
• Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.