Biwa Tulum

Amenities

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Dining

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM for a fee. Business, Other Amenities Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Dos Aguas Park - 0.9 km / 0.6 mi Hospital de Tulum - 1.3 km / 0.8 mi Jaguar Park - 2 km / 1.2 mi Cenote Calavera - 2 km / 1.2 mi Hunab Lifestyle Center - 2 km / 1.3 mi Temple of Doom - 2.8 km / 1.8 mi Tulum National Park - 3 km / 1.9 mi Tulum Tower - 3.1 km / 1.9 mi Tulum Mayan Ruins - 3.4 km / 2.1 mi Holistika Art Walk - 3.6 km / 2.2 mi Gran Cenote - 3.9 km / 2.4 mi Temple of the Frescoes - 4 km / 2.5 mi Acceso al Parque Jaguar - 4 km / 2.5 mi Casa del Cenote - 4 km / 2.5 mi Temple of the Descending God - 4 km / 2.5 mi The nearest airports are: Tulum Intl. Airport (TQO) - 43 km / 26.7 mi Cancun Intl. Airport (CUN) - 117.8 km / 73.2 mi The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN). Spoken Languages English Spanish Know Before You Go: Pool access available from 7:00 AM to 10:00 PM. Only registered guests are allowed in the guestrooms. Contactless check-in and contactless check-out are available. Fees: Fee for local cuisine breakfast: approximately USD 8 to 15 per person Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4) Late check-out is available for a fee (subject to availability) Rollaway bed fee: USD 25.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: midnight Checkin Minimum Age: 18 Checkout Time: 12:00 PM