KOSY Appart'Hôtels Troyes - City & Park

House Rules

Children welcome Pets welcome No smoking No parties or events

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Fees: Fee for buffet breakfast: approximately EUR 12 for adults and EUR 5 for children Uncovered self parking fee: EUR 7 per night Pet fee: EUR 6 per accommodation, per day Service animals are exempt from fees Housekeeping is available for an additional fee and varies based on unit size The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 0.77 per person, per night.
• This tax does not apply to children under 18 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Air conditioning is not provided
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property is professionally cleaned

Special Checkin Instructions

• The front desk is open during the following times: Monday - Friday: 8:30 AM - noon Monday - Thursday: 2:30 PM - 7:00 PM Friday - Friday: 2:30 PM - 6:00 PM To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information.
• Guests can access their accommodation through a private entrance.
• Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 80 (exact amount varies) at check-out.
• Information provided by the property may be translated using automated translation tools.