ibis Itu Plaza Shopping Hotel

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in.
• For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature.
• In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required.
• People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately BRL 56 per person Pet fee: BRL 75 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-in fee for check-in between 6:00 AM and 2:30 PM The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Special Checkin Instructions

• If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.