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Rooms
Make yourself at home in one of the 592 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Amenities
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Dining
Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Business, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 23 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Shin-Kobe Ropeway - 0.2 km / 0.1 mi Takenaka Carpentry Tools Museum - 0.6 km / 0.4 mi Kitano Ijinkan Street - 0.7 km / 0.5 mi Space 11 Darvish Museum - 1.2 km / 0.7 mi Nunobiki Falls - 1.2 km / 0.7 mi Kobe Mosque - 1.6 km / 1 mi Kobe Nunobiki Herb Garden - 1.7 km / 1 mi Ikuta Shrine - 1.7 km / 1.1 mi Kobe City Hall - 2.1 km / 1.3 mi Kobe Ōji Zoo - 2.2 km / 1.4 mi Sannomiya Shrine - 2.2 km / 1.4 mi Higashi Yuenchi Park - 2.3 km / 1.4 mi Motomachi Shopping Street - 2.3 km / 1.4 mi Kobe Eiko Church - 2.3 km / 1.5 mi Kobe City Museum - 2.4 km / 1.5 mi The nearest airports are: Kobe Airport (UKB) - 10.2 km / 6.3 mi Itami Airport (ITM) - 35.1 km / 21.8 mi Kansai Intl. Airport (KIX) - 70.3 km / 43.7 mi The preferred airport for ANA Crowne Plaza Kobe by IHG is Kansai Intl. Airport (KIX). Renovation The property will be renovating from November 11 2025 to September 30 2026 (completion date subject to change). The following areas are affected: Exterior Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Spoken Languages Japanese English Know Before You Go: The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Fees: Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children Airport shuttle fee: JPY 2200 per person (one-way) Self parking fee: JPY 1500 per night Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: JPY 2300 per night Pool fee: JPY 2640 per person per day Hot tub fee: JPY 3960 per person per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Checkin Time: 3:00 PM Checkin End Time: anytime Checkin Minimum Age: 18 Checkout Time: 11:00 AM
Hotel policies:
Check-in: 3:00
Check-out: 11:00
1-Chome, Kitano-cho, Kobe, JP