Casona Plaza Hotel Puno

Know Before You Go

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person.
• Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation.
• Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law.
• Payments cannot be split between currencies.
• Children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Fees: Airport shuttle fee: PEN 210 per vehicle (roundtrip) Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM) Rollaway bed fee: PEN 20.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru.
• The exemption applies only to stays in Peru not exceeding 60 days.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards

Special Checkin Instructions

• This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.