The Phoenix Hotel Zermatt

Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and ski storage. This hotel also features a fireplace in the lobby, tour/ticket assistance, and a banquet hall.

Dining

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM. Business, Other Amenities Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi Zermatt–Sunnegga Funicular - 0.4 km / 0.3 mi Zermatt Visitor Center - 0.6 km / 0.4 mi St. Mauritius Church - 0.9 km / 0.5 mi Matterhorn Museum - 0.9 km / 0.5 mi Mountaineers Cemetery - 0.9 km / 0.6 mi Zermatt - Furi - 0.9 km / 0.6 mi Furi Ski Area - 0.9 km / 0.6 mi Furi - Riffelberg - 0.9 km / 0.6 mi Zermatt-Furi Gondola - 1.5 km / 0.9 mi Forest Fun Park - 1.8 km / 1.1 mi Sunnegga Ski Resort - 2 km / 1.2 mi Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi Blauherd-Rothorn Paradise Cable Car - 3.6 km / 2.3 mi Riffelberg Express Gondola - 3.7 km / 2.3 mi The nearest airports are: Sion (SIR) - 80.7 km / 50.1 mi Zurich Airport (ZRH) - 263.3 km / 163.6 mi The preferred airport for Phoenix is Zurich Airport (ZRH). Spoken Languages German English French Dutch Know Before You Go: Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions. Contactless check-out is available. Fees: Pet fee: CHF 20 per pet, per day Rollaway bed fee: CHF 100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train. Checkin Time: 3:00 PM Checkin End Time: 7:00 PM Checkin Minimum Age: 18 Checkout Time: 10:30 AM