Sheraton Charlotte Hotel

Renovation

• The property will be renovating from June 26 2026 to December 31 2026 (completion date subject to change).
• The following areas are affected: Meeting facilities During

Renovations

, the hotel will make every effort to minimize noise and disturbance.

Know Before You Go

• The seasonal pool will be open from May 15 to September 30. Pool access available from 9:00 AM to 9:00 PM.
• Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children Self parking fee: USD 30 per night (in/out privileges) Valet parking fee: USD 40 per night Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay) Service animals are exempt from fees Rollaway bed fee: USD 25.0 per stay The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of
• Commitment to Clean (Marriott)

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.