Europa-Park Erlebnis-Resort, Hotel El Andaluz

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is not required for transportation to and from this property.
• Contactless check-out is available.
• Fees: Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7) Pet fee: EUR 13.00 per pet, per night Service animals are exempt from fees Crib (infant bed) fee: EUR 18.00 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 1.45 per person, per night, up to 5 nights.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The Rulantica water park will be closed from December 14-25, 2025 and from November 16-27, 2026. Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly.
• Tickets cannot be purchased online.
• Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly.
• Tickets cannot be purchased online.
• Shuttle service to partner hotels and the Europa-Park entrance is provided.