Hotel New Otani Osaka

Know Before You Go

• Pool access available from noon to 6:00 PM.
• One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Guests with tattoos are not able to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately JPY 5520 for adults and JPY 3105 for children Airport shuttle fee: JPY 1800 per person (one-way) Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old) Covered self parking fee: JPY 2000 per night (in/out privileges) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Pool fee: JPY 6000 per night Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A city tax may be collected at the property.
• The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry.
• The listed optional pool fee applies to guest ages 13 and older for access to the pool.
• The pool fee for children ages 4-12 is JPY 2,000 per person, per entry.
• Children ages 0-3 can access at no charge.
• Please contact property for more details.
• For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
• This property requires children 0-3 years old to wear waterproof pants in the pool.
• Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

Special Checkin Instructions

• This property offers transfers from the bus station (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.