Deltour Hotel Puy en Velay

National Ratings

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• Fees: Fee for continental breakfast: approximately EUR 13 to 13 per person Pet fee: EUR 6 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 1.10 per person, per night.
• This tax does not apply to children under 18 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Checkin Instructions

• The front desk is open daily from 6:00 AM - 9:00 PM.
• If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests will receive an email within 24 hours before arrival with check-in instructions.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.