Crowne Plaza Düsseldorf-Neuss by IHG

National Ratings

• Hotelstars Union assigns an official star rating for properties in Germany.
• This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately EUR 23.00 per person Covered self parking fee: EUR 24 per night (in/out privileges) Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours) Pet fee: EUR 25 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: EUR 40.00 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: EUR 50.00 per accommodation, per stay We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom.
• Breakfast fees apply for additional guests.
• Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom.
• Dinner fees apply for additional guests.