Tenuta Masseria & Spa Chicco Rizzo

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April 01 to October 31. Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the country house prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in.
• COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 5 days prior to check-in.
• Fees: Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4) Airport shuttle fee per child: EUR 100 (one-way), (up to 18 years old) Early check-in fee: EUR 30 (subject to availability) Late check-in fee: EUR 50 for check-in between 7:00 PM and midnight Late check-out fee: EUR 50 (subject to availability) Crib (infant bed) fee: EUR 15.0 per night Rollaway bed fee: EUR 30.0 per night Spa fee: EUR 40 Hosted evening meal: EUR 35 The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Mobile payment options include: Apple Pay Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 9:00 AM - 8:00 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation.
• Guests will receive an email within 24 hours before arrival with check-in instructions.
• The front desk is staffed during limited hours.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in.
• COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 5 days prior to check-in.
• Information provided by the property may be translated using automated translation tools.