BYPILLOW The Citadel

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Contactless check-out is available.
• Fees: Late check-out fee: EUR 10 (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher

Special Checkin Instructions

• The front desk is open daily from 2:00 PM - 10:00 PM.
• This property doesn't offer after-hours check-in.
• To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests must contact the property in advance for check-in instructions.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.
• All guests, including children, are required to present a valid government-issued ID card at check-in.