Hotel Firenze Lugano

Know Before You Go

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children Pet fee: CHF 10 per pet, per day Rollaway bed fee: CHF 29.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 4.20 per person, per night.
• This tax does not apply to children under 14 years of age.
• Tourism fee: CHF 0.15 per person, per night We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• The front desk is open daily from 8:00 AM - 10:00 AM.
• If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.