Residence Porta Palace - Welkome Apartments

House Rules

Children welcome Pets welcome No smoking

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Guests can access their rooms with a mobile device.
• Fees: Covered self parking fee: EUR 20 per day Pet fee: EUR 15 per pet, per stay Service animals are exempt from fees Housekeeping fee: EUR 25 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 3.80 per person, per night, up to 7 nights.
• This tax does not apply to children under 13 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
• Guests will receive an email within 24 hours before arrival with check-in instructions and an access code.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.