





From €0.00
Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Dining
Grab a bite at Restaurant Playa Maya, a beachfront family restaurant which features a bar/lounge and an ocean view. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee. Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Frida Kahlo Museum - 0.1 km / 0.1 mi Quinta Avenida - 0.1 km / 0.1 mi 3D Museum of Wonders - 0.3 km / 0.2 mi Chabad Playa del Carmen - 0.3 km / 0.2 mi Mercado Playa del Carmen - 0.3 km / 0.2 mi Playa del Carmen Main Beach - 0.3 km / 0.2 mi Calle 12 - 0.4 km / 0.2 mi Calle Corazón - 0.4 km / 0.2 mi Central Square - 0.4 km / 0.2 mi Riviera Gran Casino - 0.5 km / 0.3 mi Founders Park - 0.5 km / 0.3 mi Portal Maya - 0.6 km / 0.4 mi Nuestra Senora del Carmen Catholic Church - 0.6 km / 0.4 mi Quinta Alegría Shopping Mall - 0.6 km / 0.4 mi Playa del Carmen Maritime Terminal - 0.7 km / 0.4 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 34.1 km / 21.2 mi Cancun Intl. Airport (CUN) - 56.6 km / 35.1 mi Tulum Intl. Airport (TQO) - 106.9 km / 66.4 mi House Rules Children welcome No pets, service animals welcome No smoking Spoken Languages English Spanish Know Before You Go: Pool access available from 9:00 AM to 9:00 PM. Only registered guests are allowed in the guestrooms. Contactless check-out is available. Fees: Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 200 for children A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: The check-in location differs from the property location. Check-in location: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 6:00 PM Checkin Minimum Age: 18 Checkout Time: 11:00 AM
Hotel policies:
Check-in: 3:00
Check-out: 11:00
Zona FMT entre calle 6 y 8 Norte, Playa del Carmen, MX