Hyatt Regency Hill Country Resort and Villas

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Fees: Fee for full breakfast: approximately USD 12 to 25 per person Self parking fee: USD 25.00 per night (in/out privileges) Valet parking fee: USD 45.00 per night (in/out privileges) Pet fee: USD 150 per accommodation, per stay Service animals are exempt from fees Rollaway bed fee: USD 35.0 per day Credit card charges are subject to a surcharge of USD 4.13 The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Destination fee: USD 4.13 per accommodation, per night Resort fee: USD 70.05 per accommodation, per night The resort fee includes: Additional inclusions Fitness center access Health club access Housekeeping In-room bottled water In-room coffee In-room safe Laundry facilities Phone calls Pool access Sporting facilities or equipment We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy.
• Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Special Checkin Instructions

• Guests will receive an email within 7 days before arrival with check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.