Hotel Morales Historical & Colonial Downtown Core

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Fees: Fee for buffet breakfast: approximately MXN 290 for adults and MXN 250 for children Airport shuttle fee: MXN 600 per vehicle (maximum occupancy 3) Rollaway bed fee: MXN 300.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.