Mercure Guarulhos Aeroporto Hotel

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in.
• For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature.
• In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required.
• People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Pool access available from 7:00 AM to 10:00 PM.
• One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for continental breakfast: approximately BRL 68.20 for adults and BRL 68.20 for children Airport shuttle fee: BRL 13 per person (one-way) Airport shuttle fee per child: BRL 13 (one-way), (up to 12 years old) Covered valet parking fee: BRL 38 per day (in/out privileges) Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property is professionally cleaned

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• Information provided by the property may be translated using automated translation tools.