Viktoria Eden

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.
• Fees: Fee for buffet breakfast: approximately CHF 20 for adults and CHF 20 for children Covered self parking fee: CHF 15 per night Pet fee: CHF 25 per pet, per night Service animals are exempt from fees Credit card charges are subject to a surcharge of 1.2 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city and collected at the property.
• Exemptions or reductions might apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: CHF 5.20 per person, per night for adults; CHF 2.10 per night for guests aged 6-15 years old.
• This tax does not apply to children under 6 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in.
• Information provided by the property may be translated using automated translation tools.