Hotel Heinz Plauen

National Ratings

• Hotelstars Union assigns an official star rating for properties in Germany.
• This property is rated 3 stars.

Know Before You Go

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in.
• COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 13 days prior to check-in.
• Fees: Pet fee: EUR 8 per pet, per day Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a first aid kit

Special Checkin Instructions

• The front desk is open daily from 6:00 AM - 2:00 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions and lockbox information.
• The front desk is staffed during limited hours.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in.
• COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 13 days prior to check-in.
• Information provided by the property may be translated using automated translation tools.