Poiano Resort Hotel & Apartments

House Rules

Children welcome No pets Smoking permitted

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to September.
• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the apartment prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children Airport shuttle fee: EUR 80 per vehicle (one-way) Airport shuttle fee per child: EUR 80 (one-way), (up to 18 years old) Housekeeping is available for an additional fee and varies based on length of stay In-room safe fee: EUR 2 per day Crib (infant bed) fee: EUR 4 per day Facilities fee: EUR 15 per person, per day and includes use of: spa The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: EUR 200 per stay A tax is imposed by the city: EUR 2.00 per person, per night.
• This tax does not apply to children under 14 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.