Il Cervo

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 10:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• Fees: Pet fee: EUR 15 per pet, per night Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Christmas Day (December 25) Gala Dinner per adult: EUR 30.00 Christmas Day (December 25) Gala Dinner per child: EUR 15.00 (from 3 to 8 years old) New Year's Eve (December 31) Gala Dinner per adult: EUR 70.00 New Year's Eve (December 31) Gala Dinner per child: EUR 35.00 (from 3 to 8 years old) A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport and train station (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The front desk is open daily from 8:00 AM - 10:00 PM.
• If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation.
• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.