Serenity Eco Luxury Tented Camp By Xperience Hotels

Amenities

Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Dining

Enjoy international cuisine at Mystic, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are served on weekdays from 8:00 AM to 10:30 AM for a fee. Business, Other Amenities Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Ecopark Kantun Chi - 2.4 km / 1.5 mi Xpu-ha Beach - 2.5 km / 1.6 mi Oasis Beach - 2.5 km / 1.6 mi Tajma Ha Cenote - 2.8 km / 1.7 mi Cenote Cristalino - 2.9 km / 1.8 mi Cenote Azul - 3 km / 1.9 mi Cenote Jardín del Eden - 3.6 km / 2.2 mi Chikinha Cenote - 4 km / 2.5 mi Puerto Aventuras Golf Club - 5 km / 3.1 mi Puerto Aventuras Marina - 5.6 km / 3.5 mi CEDAM Museum - 5.7 km / 3.6 mi Fatima Bay - 6 km / 3.7 mi Kantenah Lagoon - 6.7 km / 4.2 mi Chac Mol Cenote - 7 km / 4.4 mi Caleta Chac-hal-al - 7.7 km / 4.8 mi The nearest airports are: Cozumel Intl. Airport (CZM) - 43.3 km / 26.9 mi Tulum Intl. Airport (TQO) - 82.7 km / 51.4 mi Cancun Intl. Airport (CUN) - 81.2 km / 50.5 mi Renovation This property is closed from April 13 2026 to January 31 2027 (dates subject to change). Spoken Languages English Spanish Know Before You Go: Children 2 years old and younger are not permitted at this property. Contactless check-in and contactless check-out are available. Fees: Fee for continental breakfast: approximately USD 13 per person Airport shuttle fee: USD 120 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 3.39 per accommodation, per night We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 11:00 PM Checkin Minimum Age: 18 Checkout Time: 12:00 PM