Heidegrund

National Ratings

• Hotelstars Union assigns an official star rating for properties in Germany.
• This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children Pet fee: EUR 25 per pet, per night Service animals are exempt from fees Early check-in fee: EUR 50 (subject to availability) Late check-out fee: EUR 50 (subject to availability) Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Children under 15 years old are allowed in the spa and pool area until 2 PM only and must be accompanied by an adult.

Special Checkin Instructions

• The front desk is staffed during limited hours.
• Information provided by the property may be translated using automated translation tools.