Hotel La Luma

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The front desk is open during the following times: Monday - Sunday: 3:00 PM - 8:00 PM This property doesn't offer after-hours check-in.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.