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Rooms
Make yourself at home in one of the 56 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Amenities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM. Business, Other Amenities Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Chyulu Gate - 6.6 km / 4.1 mi Chaimu Crater Viewpoint - 8.6 km / 5.3 mi Shetani Lava Flow - 10.2 km / 6.4 mi Mzima Springs - 11.3 km / 7 mi Poacher's Lookout - 14.1 km / 8.7 mi Tsavo West National Park - 23.8 km / 14.8 mi Chyulu Hills National Park - 30.7 km / 19.1 mi The preferred airport for Kilaguni Serena Safari Lodge is Jomo Kenyatta Intl. Airport (NBO) - 253.3 km / 157.4 mi Spoken Languages Swahili English Know Before You Go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Fees: Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 4) Late check-out fee: 75 percent of room rate (subject to availability) Rollaway bed fee: USD 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Additional fee: USD 52 per person, per night We have included all charges provided to us by the property. This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: M-Pesa This property uses some solar energy Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special Checkin Instructions: This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times: Monday - Sunday: 6:00 AM - 11:00 AM To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in Tsavo West National Park. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee, collected at the main entrance of the park. Checkin Time: 12:00 PM Checkin End Time: 6:00 PM Checkin Minimum Age: 18 Checkout Time: 10:00 AM
Hotel policies:
Check-in: 12:00
Check-out: 10:00
Tsavo West National Park, Tsavo, KE