HOTEL illuster - Urban & Local

National Ratings

• Hotelstars Union assigns an official star rating for properties in Switzerland.
• This property is rated 4 stars.

Know Before You Go

• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children Airport shuttle fee: CHF 80.00 per person (one-way) Covered self parking fee: CHF 9 per night Pet fee: CHF 15 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Rollaway bed fee: CHF 45.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 3.50 per person, per night.
• This tax does not apply to children under 12 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Google Pay and Apple Pay This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 6:30 AM - 10:00 PM.
• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code.
• The front desk is staffed during limited hours.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• Information provided by the property may be translated using automated translation tools.