Railay Bay Resort and Spa

Know Before You Go

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Fees: Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 6) Airport shuttle fee per child: THB 1800 (one-way), (up to 3 years old) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• This property is accessible only by boat from Ao Nang Pier and Ao Nam Mao Pier.
• The property offers private boat transfer, available for THB 800 one-way for up to 6 guests, or guests may arrange their own transfers.
• To arrange transfers, contact the property in advance of arrival using the number provided on the booking confirmation email.
• This is a certified Thailand SHA Plus property.
• Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.