Pullman Zamzam Makkah Hotel

National Ratings

This property has received its official star rating from Saudi Ministry of Tourism.

Know Before You Go

• Only Muslims are allowed to enter the holy cities of Mecca and Medina.
• Local laws may restrict unmarried guests from sharing rooms.
• Guests are responsible for providing proof of marriage, if requested by the property.
• Couples wishing to share a room must provide proof of marriage.
• Reservations are required for massage services.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Alcohol is not served or permitted at this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately SAR 90 per person Valet parking fee: SAR 287.50 per day Early check-in fee: SAR 400 (subject to availability) Late check-out fee: SAR 400 (subject to availability) Rollaway bed fee: SAR 400.0 per night The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Some water is reused through a grey water recycling system
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.