Hotel ROC Illetas & SPA

Renovation

The following facilities will be closed during January, February, and December: One of the dining venues One of the swimming pools Bar/Lounge Beach Business center Children's club Fitness facilities Laundry facilities Meeting facilities Parking area Sauna Spa Hot tub

Know Before You Go

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Covered self parking fee: EUR 20 per day Late check-out is available for a fee (subject to availability) Crib (infant bed) fee: EUR 6.0 per night Spa fee: EUR 25 The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the local government and will be collected at the property.
• The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt.
• Other exemptions and reductions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter.
• This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter.
• This tax does not apply to children under 16 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Google Pay and Apple Pay Cashless transactions are available Long-term renters welcome This property uses solar energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• The listed optional equipment fee is a deposit for pool towels and is charged per towel.
• The deposit is refunded at check-out when pool towels are returned.
• Pool towels are changed once per week at no charge, and additional changes are available for EUR 1 per change.