Universal Hotel Neptuno

Rooms

have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and coffee/tea makers.

Amenities

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.

Dining

Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee. Business, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge. Attractions Distances are displayed to the nearest 0.1 mile and kilometer. Playa de Palma - 0.2 km / 0.1 mi El Arenal Beach - 1.5 km / 0.9 mi Port of El Arenal - 2.1 km / 1.3 mi Aqualand El Arenal - 2.5 km / 1.5 mi Platja de Can Pastilla - 3.4 km / 2.1 mi Platja d'Or - 3.8 km / 2.4 mi Cala Mosques - 3.9 km / 2.4 mi San Antonio de la Playa Marina - 4.1 km / 2.6 mi Cala Estancia - 4.1 km / 2.6 mi Es Carnatge - 4.8 km / 3 mi Circuito Mallorca - 6.8 km / 4.2 mi FAN Mallorca Shopping - 7.7 km / 4.8 mi Hospital Sant Joan de Déu Palma de Mallorca - 9.1 km / 5.7 mi Playa Ciudad Jardín - 9.2 km / 5.7 mi Son Martorell Nou - 9.2 km / 5.7 mi The nearest major airport is Palma de Mallorca Airport (PMI) - 7.6 km / 4.7 mi Spoken Languages German Portuguese English Italian French Spanish Catalan Know Before You Go: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April 14 to October 31. Guests under 16 years old are not permitted at this adults-only property. A car is not required for transportation to and from this property. Cashless payment methods are available for all transactions. Fees: Fee for buffet breakfast: approximately EUR 15 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. Checkin Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Checkin Instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Checkin Time: 3:00 PM Checkin End Time: 2:00 AM Checkout Time: 11:00 AM