Hyakunagaran

Know Before You Go

• Reservations are required for massage services, spa treatments, and private bath/onsen.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• There is no front desk at this property.
• The host will greet guests on arrival.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Meals are not included in the Half Board rate for children ages 0-3. Additional fees of JPY 5400 per child, per day apply and are collected at the property.
• Guests must contact the property in advance to reserve meals for children ages 0-3.