First Light Mooloolaba, an Ascend Collection Hotel

Know Before You Go

• Parking height restrictions apply.
• The property is professionally cleaned.
• Fees: Crib (infant bed) fee: AUD 20.0 per night Rollaway bed fee: AUD 50.0 per night Credit card charges are subject to a surcharge of 1.43 percent The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• The front desk is open during the following times: Monday - Friday: 8:30 AM - 5 PM To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
• If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.
• Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Accommodations are self catering and unserviced.
• Initial provisions are supplied but not replenished during the stay.
• A mid-week housekeeping service is provided for bookings of 8 nights or more.