TanaDewa Resort Ubud Bali By Cross Collection

Renovation

• In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM).
• Seclusion Day typically falls in March or April (dates subject to change each year).
• Check-in and check-out will not be possible on that date.
• Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Know Before You Go

• Pool access available from 10:00 AM to 6:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Guests can access their rooms with a mobile device.
• Fees: Fee for cooked-to-order breakfast: approximately IDR 150000 for adults and IDR 150000 for children Airport shuttle fee: IDR 675000 per vehicle (one-way, maximum occupancy 4) Airport shuttle fee per child: IDR 675000 (one-way), (up to 5 years old) Rollaway bed fee: IDR 800000.0 per day The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• If driving, please contact this property in advance for more information (e.g., directions).
• Information provided by the property may be translated using automated translation tools.