Westgate Palace Resort

Know Before You Go

• Some facilities may have restricted access.
• Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Pet fee: USD 150 per accommodation, per stay Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Deposit: USD 200 per accommodation, per stay Resort fee: USD 28.11 per accommodation, per night The resort fee includes: Additional inclusions Fitness center access In-room coffee In-room safe Phone calls Pool access Sporting facilities or equipment We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
• Guests traveling with a service animal must contact the property prior to arrival.
• This property accepts dogs only.
• The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management.
• A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall.
• Pets left unattended in guestrooms must be kept in a pet carrier or crate.
• Dogs must be leashed at all times when outside the guestroom.
• Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
• Parcel deliveries, handling, and storage are subject to a fee.
• Photo ID will be required to claim package(s) and must match the name on the package(s).
• Payment will be due at time of package claim.
• Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort.
• The property is not responsible for lost and/or stolen packages.

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
• Other arrangements must be coordinated with the property prior to arrival.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.