The Palms Hotel & Spa

Know Before You Go

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• A car is recommended for transportation to and from this property.
• Contactless check-out is available.
• Fees: Fee for full breakfast: approximately USD 39 for adults and USD 18 for children Valet parking fee: USD 50 per day (in/out privileges) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Resort fee: USD 48.01 per accommodation, per night The resort fee includes: Additional inclusions Beach loungers Beach towels Business center/computer access Fitness center access Fitness/yoga classes In-room coffee Phone calls We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt.
• Parcels are held up to 7 days prior to arrival.
• A daily storage fee applies.
• The hotel cannot be held responsible for lost or damaged goods.

Special Checkin Instructions

• If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.