Viena Flats

House Rules

Children welcome Pets welcome (restrictions apply) Smoking permitted

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in.
• For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature.
• In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required.
• People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section).
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-out is available.
• Fees: Pet fee: BRL 60.00 per pet, per night Service animals are exempt from fees Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) Housekeeping is available for an additional fee The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned

Special Checkin Instructions

• There is no front desk at this property.
• The check-in location differs from the property location.
• Check-in location: [Rua Senador Salgado Filho, 432 - Pousada Solar da Serra].
• To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
• Guests must contact the property in advance for check-in instructions.
• Guests can access their accommodation through a private entrance.
• Information provided by the property may be translated using automated translation tools.