Resort La Ginabelle

National Ratings

• Hotelstars Union assigns an official star rating for properties in Switzerland.
• This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Guests can access their rooms with a mobile device.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old.
• This tax does not apply to children under 9 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the train station (surcharges may apply).
• To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
• The front desk is open daily from 8:00 AM - 11:00 PM.
• If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
• Guests will receive an email within 5 days before arrival with check-in instructions.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Zermatt is in a car-free zone and can be reached only by train.