National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

National Ratings

• Hotelstars Union assigns an official star rating for properties in Switzerland.
• This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Fees: Pet fee: CHF 30 per pet, per night Service animals are exempt from fees Late check-out fee: CHF 50.00 (subject to availability) The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: Christmas Day (December 25) Gala Dinner per adult: CHF 100 Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old) New Year's Eve (December 31) Gala Dinner per adult: CHF 185 New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old) A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old.
• This tax does not apply to children under 9 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• This property offers transfers from the train station.
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• The front desk is open daily from 7:00 AM - 10:30 PM.
• Prior to arrival, guests must complete online registration with the property via a secure link.
• Guests will receive an email within 7 days before arrival with check-in instructions.
• The front desk is staffed during limited hours.
• For any questions, please contact the property using the information on the booking confirmation.
• Information provided by the property may be translated using automated translation tools.
• Zermatt is in a car-free zone and can be reached only by train.