Apart Enjoy Pucon

Know Before You Go

• The seasonal pool will be open from December 15 to March 15. Pool access available from 9:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Contactless check-out is available.
• Fees: Airport shuttle fee: CLP 16000 per person (one way) Airport shuttle fee per child: CLP 16000 (one-way), (from 4 to 12 years old) Pet deposit: CLP 142800 per stay Pet fee: CLP 30000 per pet, per day Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%.
• A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
• A damage deposit of CLP 80000 will be collected before check-in.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher and a smoke detector

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.