Hotel Terme Metropole – Oriental Spa & Resort

National Ratings

This property has received its official star rating from the local rating authority.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations.
• For further details, please contact the property using information in the booking confirmation.
• Pool access available from 8:00 AM to 11:00 PM.
• Hot springs access available from 8:00 AM to 11:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments.
• Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• Fees: Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 2) Covered self parking fee: EUR 3 per day Pet fee: EUR 30 per pet, per day Service animals are exempt from fees The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights.
• This tax does not apply to children under 16 years of age.
• We have included all charges provided to us by the property.

Checkin Instructions

• Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Checkin Instructions

• This property offers transfers from the airport (surcharges may apply).
• Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.