Ana Holiday Inn Resort Shinano Omachi Kuroyon

Know Before You Go

• Hot springs access available from 1:00 PM to noon.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ).
• Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
• Fees: Fee for full breakfast: approximately JPY 3300 per person The above list may not be comprehensive.
• Fees and deposits may not include tax and are subject to change.

Mandatory Fees

• and Taxes: You'll be asked to pay the following charges at the property.
• Fees may include applicable taxes: A city tax may be collected at the property.
• The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate.
• Please note that further exemptions may apply.
• For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night.
• This tax does not apply to children under 12 years of age.
• Service fee: JPY 20000 per accommodation, per night We have included all charges provided to us by the property.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

• Front desk staff will greet guests on arrival at the property.
• Information provided by the property may be translated using automated translation tools.
• Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom.
• Breakfast fees apply for additional guests.
• Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom.
• Dinner fees apply for additional guests.